Weekly Self-Audit Checklist for Moroccan Vendors — Garean This checklist helps Moroccan vendors evaluate their performance in confirmation, delivery, COD, and customer communication. Fill it every week and follow the action steps if a metric is below target. 1) Order Confirmation (تأكيد الطلبات) Did you confirm ≥ 95% of orders within 30 minutes? If No: […]
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Stop Guessing, Start Measuring The difference between a hobby store and a scalable brand is data. In the past, sellers relied on gut feelings. Today, smart sellers use analytics to predict trends and optimize costs. Key Metrics You Must Track CAC (Customer Acquisition Cost): How much are you spending to get one customer? AOV (Average
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The Era of Instant Gratification Welcome to 2025. Attention spans are shorter than ever, and customer expectations are at an all-time high. If your store loads slowly or your shipping takes a week, you\’ve already lost the sale. 1. Website Load Speed Did you know that a 1-second delay in page load time can result
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Building Relationships, Not Just Transactions In the fast-paced world of dropshipping and local e-commerce, sellers often forget the \”relationship\” part of Customer Relationship Management (CRM). However, a robust CRM is your best defense against returns. Why Trust Reduces Returns When a customer feels connected to a brand, they are more patient with shipping delays and
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The Hidden Costs of Cash on Delivery (COD) Cash on Delivery is the king of payment methods in many emerging markets, but it comes with significant risks. High return rates (RTO) can destroy your profit margins if not managed correctly. Here are the top 5 reasons your COD store might be bleeding cash, and how
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Why Traffic Isn\’t Enough In the competitive world of e-commerce, driving traffic to your store is only half the battle. The harsh reality is that 97% of first-time visitors leave without making a purchase. If you aren\’t using retargeting strategies, you are leaving money on the table. At Garean, we believe that the second interaction
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